Chilton Medical Center - ATLANTIC HEALTH SYSTEM
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Chilton Hospital Answers Call to Save Lives With Second Ambulance for the Community
07/25/2012

Chilton Hospital Emergency Medical Technician (EMT) Frank LoMauro poses with a basic life support ambulance, ready to serve the community. Beginning Wednesday, August 1, the vehicle will be staffed with two New Jersey certified EMTs from Monday through Friday, 8 a.m. to 4 p.m.

Chilton Hospital is providing a second basic life support (BLS) ambulance for its community. Beginning Wednesday, August 1, the vehicle will be staffed with two New Jersey certified emergency medical technicians (EMTs), ready to save lives from Monday through Friday, 8 a.m. to 4 p.m.

In addition, the original BLS ambulance will extend its hours of operation. It will now be available from 6 a.m. to 7 p.m.

The decision to provide a second ambulance resulted from Pequannock Township’s increase in daytime emergency call volume – the prime time for crises. Adding to the dilemma, members of the all-volunteer Pequannock Township First Aid Squad are often unavailable during emergencies because of daytime career obligations.

Chilton’s expanded BLS service will alleviate the shortage of accessible ambulances for life-threatening emergencies. It is also available to assist the surrounding municipalities during the peak hours of emergency calls when the volunteer squads are sometimes strained with a shortage of personnel. 

“When our community needed support in February 2006, we answered the call by providing a BLS ambulance and certified EMTs,” said Chilton President and CEO Deborah K. Zastocki, DNP, RN. “We are proud to offer assistance again. High quality patient care is our top priority and it begins with transporting the patient to the hospital as quickly as possible. Our average response time in Pequannock is within six minutes; in surrounding towns, we arrive within nine minutes. Our readiness and response times will surely help reduce the strain on the Pequannock First Aid Squad, as well as our broader service area that we are dedicated to serving.”

According to Dr. Zastocki, another advantage of a Chilton-based BLS ambulance is that the EMTs are quite familiar with the hospital’s paramedics and Emergency Department personnel. Chilton’s paramedics have been serving the area since 1986.

“Although we have established strong relationships with emergency squads in neighboring towns, our own emergency staff members are like family,” she explained. “Our EMTs work in the Emergency Department between calls, which provides them with skill reinforcement and expanded knowledge. Proper communication is critical in life threatening situations, and this is a key element to our notable track record.”

The effectiveness of Chilton’s emergency services has been greatly appreciated in the community. Patient satisfaction scores are typically between the 95th and 98th percentile for Chilton’s emergency medical services.

“Chilton’s second ambulance will initially be rolled out in a three-month trial,” explained Chilton Chief Operating Officer Tom Scott. “We anticipate a successful endeavor as we assess call volume and response time with two BLS ambulances.”

Click here for more information about emergency services at Chilton.

Chilton Hospital is a fully accredited, 260-bed, acute-care, community hospital. It is a four-time recipient of the HealthGrades Specialty Excellence Award in Stroke, and Five-Star Rated for Stroke Care, the highest possible, for six years in a row. It is also Five-Star Rated for Joint Replacement and Total Knee Replacement for 2012. Chilton’s many services include minimally invasive and robot-assisted surgery, a state-of-the-art Emergency Department, a Pain Management center, the Sleep Health Institute, the Comprehensive Wound Healing/Hyperbaric Center, the Chilton Cancer Center, the MotherBaby Center, an American Diabetes Association-recognized diabetes education program and a weight loss surgery program. Chilton has recently embarked on a $24 million modernization project, which includes the Cardiovascular Interventional Lab, The Breast Center and the Total Joint Center. The hospital is located at 97 West Parkway in Pompton Plains, NJ 07444. For more information about Chilton's facilities and services, or to find a doctor by name, specialty, or location, please visit www.chiltonhealth.org or call 1-888-CHILTON.

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© 2014 Chilton Medical Center, 97 West Parkway, Pompton Plains, New Jersey 1-973-831-5000