Jennifer Orsillo Provides Personalized Care for Patients at Chilton Hospital’s Breast Center|
The Breast Center at Chilton Hospital recently completed a $1.6 million makeover, designed for a more comfortable experience for more than 15,000 women who visit the center. However, the mere mention of any possibility of breast cancer can be quite a traumatic experience.
Jennifer Orsillo, a 15-year veteran of The Breast Center, serves as a business partner. She offers personalized care at a level not found in other medical settings. Jennifer is the contact person for patients, whether they are Chilton patients or come from an outside physician referral.
“I first contact the patient’s doctor to inform him or her that we recommend a biopsy,” Jennifer explained. “Then I’m there for the patient when she gets home and needs someone to talk to. Patients can call me any time with questions about the procedure or insurance. Many women have households to run and are under a lot of pressure to begin with, so I help take the burden off of them.”
Jennifer is dedicated to patient care even in times of emergency. On one occasion, she came in on a Saturday during a snowstorm just to meet with an anxious patient and answer questions for her.
According to Lead Mammography Technologist Lynn Case, Jennifer “goes above and beyond her duties” to help her patients. “She does whatever it takes to help put them at ease,” she said. “She is very knowledgeable about every type of biopsy we perform so she can answer any questions. Jenn is the perfect combination of kindness, knowledge and efficiency. We are very fortunate to have her.”
Although Jennifer’s role of business partner is vital to enhancing the patient experience, she humbly declines full credit. “What I do at the Breast Center is a small portion of what everybody does here, but we all have the same goal: We are here for our patients,” she said. “We care and we want to make sure that everyone is taken care of. That’s why I find this is a very rewarding career.”
Patients can call Jennifer directly at (973) 831-5287 for any questions. Click here to learn more about The Breast Cancer at Chilton Hospital.
Chilton Hospital is a fully accredited, 260-bed, acute-care, community hospital. It is a four-time recipient of the HealthGrades Specialty Excellence Award in Stroke, and Five-Star Rated for Stroke Care, the highest possible, for six years in a row. It is also Five-Star Rated for Joint Replacement and Total Knee Replacement for 2012. Chilton’s many services include minimally invasive and robot-assisted surgery, a state-of-the-art Emergency Department, a Pain Management center, the Sleep Health Institute, the Comprehensive Wound Healing/Hyperbaric Center, the Chilton Cancer Center, the MotherBaby Center, an American Diabetes Association-recognized diabetes education program and a weight loss surgery program. Chilton has recently embarked on a $24 million modernization project, which includes the Cardiovascular Interventional Lab, The Breast Center and the Total Joint Center. The hospital is located at 97 West Parkway in Pompton Plains, NJ 07444. For more information about Chilton's facilities and services, or to find a doctor by name, specialty, or location, please visit www.chiltonhealth.org or call 1-888-CHILTON.