Chilton Medical Center - ATLANTIC HEALTH SYSTEM
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Patient Rights at Chilton Medical Center

Chilton recognizes the values and beliefs associated with an individual's culture. With that in mind, we strive to recognize and accommodate those cultural beliefs that assist the patient and family during health care recovery. These accommodations will be made whenever necessary, as long as they do not interfere with the safe care of other patients.
New Jersey Patient Rights - As a patient in Chilton, a New Jersey hospital, you have a number of rights under state law and regulations.
Medical CarePatient Rights
You are entitled to:
  • Receive the care and health services that the hospital is required by law to provide.
  • Receive an understandable explanation from your physician of your complete medical condition, recommended treatment, expected results, risks involved and reasonable medical alternatives. If your physician believes that some of this information would be detrimental to your health or beyond your ability to understand, the explanation must be given to your next of kin or guardian.
  • Give informed, written consent prior to the start of specified non-emergency medical procedures or treatments. Your physician should explain to you, in words you understand, specific details about the recommended procedure or treatment, any risks involved, time required for recovery and any reasonable medical alternatives.
  • Refuse medication and treatment after possible consequences of this decision have been explained clearly to you, unless the situation is life-threatening or the procedure is required by law.
  • Refuse to participate in any experimental research unless you give informed, written consent.
Communication and Information
We will:
  • Inform you of the names and functions of all health care professionals providing you with personal care.
  • Supply, as soon as possible, the services of a translator or interpreter if you need one to communicate with the hospital's health care personnel.
  • Inform you of the names and functions of any outside health care and educational institutions involved in your treatment. You may refuse to allow their participation.
  • Provide, upon request, the hospital's written policies and procedures regarding lifesaving methods and the use or withdrawal of life-support mechanisms.
  • Advise you in writing of the hospital's rules regarding the conduct of patients and visitors.
  • Provide a summary of your patient rights that includes the name and phone number of the hospital staff member to whom you can address questions or complaints about any possible violation of your rights.

Medical Record
You should receive:
  • Prompt access to the information in your medical record. If your physician feels that this access is detrimental to your health, your next of kin or guardian has a right to see your record.
  • A copy of your medical record, at a reasonable fee, within 30 days after a written request to the hospital.

Cost Of Hospital Care
You will:
  • Receive a copy of the payment rates. If you request an itemized bill, the hospital must provide one and explain any questions you may have. You have a right to appeal any charges.
  • Be informed by the hospital if part or all of your bill will not be covered by insurance. The hospital is required to help you obtain any public assistance and private healthcare benefits to which you may be entitled.

Discharge Planning
You have the right to:
  • Receive information and assistance from your attending physician and other health care providers if you need to arrange for continuing health care after your discharge from the hospital.
  • Receive sufficient time before discharge to arrange for continuing health care needs.
  • Be informed by the hospital about any appeal process to which you are entitled by law if you disagree with the hospital's discharge plans.

You have the right to:
  • Be transferred to another facility only when you or your family has made the request or in instances where the transferring hospital is unable to provide you with the care you need.
  • Receive an advance explanation from a physician of the reasons for your transfer and possible alternatives.

Personal Needs
You will:
  • Be treated with courtesy, consideration and respect for your dignity and individuality.
  • Have access to storage space in your room for private use. The hospital must also have a system to safeguard your personal property.

Freedom From Abuse And Restraints
You will have:
  • Freedom from physical and mental abuse.
  • Freedom from restraints, unless they are authorized by a physician for a limited period of time to protect your safety and that of others.

Privacy And Confidentiality
It's your right to:
  • Have privacy during medical treatment and personal hygiene functions, unless you need assistance.
  • Receive confidential information about your treatment. Information in your records will not be released to anyone outside the hospital without your approval, unless it is required by law.

Legal Rights
You are entitled to:
  • Treatment and medical services which will be offered without discrimination based upon age, religion, national origin, sex, sexual preferences, handicap, diagnosis, ability to pay or source of payment.
  • Exercise all your constitutional, civil, and legal rights.

Private-Duty Nursing
Chilton requires that private-duty nurses adhere to policies and procedures regarding treatment protocol as well as other hospital policies and procedures for our regularly employed nurses. New Jersey patient rights provide for hospital patients "to contract directly with a New Jersey licensed registered professional nurse of the patient's choosing for private, professional nursing care during his/her hospitalization." Chilton's Clinical Operations staff will provide the patient or his/her designee with a list of professional nurse registries that refer nurses for private professional care. Since private-duty nurses are not employees of the hospital, fees must be paid directly to them.

Patient Responsibilities
In addition to your rights as a patient, you have a few equally important obligations. As a patient, you and your family are responsible for:
  • Providing information that is accurate and complete, to the best of your knowledge, about present symptoms, past illnesses, hospitalizations, medications and other matters relating to your health. You are also responsible for reporting perceived risks in your care and unexpected changes in your condition.
  • Asking questions if you do not clearly understand a suggested course of action, treatment or service or what is expected of you.
  • Following instructions regarding the treatment plan recommended by the practitioner primarily responsible for your care. You should express any concerns about your ability to follow the proposed care plan or course of care, treatment and services.
  • Chilton makes every effort to adapt plans to patients' specific needs and limitations. When such adaptations to the care, treatment and service plan are not recommended, patients and their families are informed of the consequences of not following the proposed course.
  • Accepting consequences for outcomes if you refuse treatment or do not carefully follow the instructions of your doctor, your nurses or other hospital personnel caring for you.
  • Following the hospital's rules and regulations.
  • Showing respect and consideration of Chilton's staff and property, as well as other patients and their property.
  • Meeting financial obligations agreed to with the hospital.
  • Keeping appointments, and, if you are unable to do so for any reason, notifying the responsible practitioner or appropriate hospital office.
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